Service

We not only want to offer you great underwear, but also the best service :
 
Return
If something doesn't fit, you can make use of the 14-day right of return. You can find return details here .
 
Packaging and Shipping
We pack our laundry in environmentally friendly paper boxes and do resign on any plastic packaging and unnecessary filling material. Wherever possible, we try to save valuable resources.
 
Shipping
Shipping costs of €5.00 within Austria and €10.00 in the rest of the European Union are incurred for sending your order. Import duties may apply to goods ordered outside the EU. The customs costs incurred must be borne by yourself - Completely me does not pay for these types of additional costs.
Shipping time
Orders received before 12 noon on weekdays will be processed on the same day. As soon as the goods have been handed over to the delivery service, the shipment within Austria usually takes 1-2 working days. Deliveries outside of Austria can take up to 7 working days, depending on the service provider and the place of delivery.
Care
So that you can enjoy your laundry for a long time, we would like to give you the following care recommendations:

* Before wearing for the first time, wash laundry once in the washing machine or by hand
* Rinse blood with cold water before machine washing at 40°C
* Wash laundry with similar parts and colors
* Use color or mild detergent
* Laundry bags protect the fibers because friction with other materials is avoided
* Air dry: Terry cloth has a hydrophilic property to be able to absorb liquids when worn. You will also notice this storage capacity through a possible longer drying time after washing.
     
    Size Chart
    If you are unsure about the choice of size, you can use the following table as a guide:
     
    Size Chest circumference Waist size hip circumference
    34 74-79 60-64 83-88
    36 80-85 65-70 89-94
    38 86-91 71-76 95-100
    40 92-97 77-82 101-106
    42 95-100 83-88 107-112
    44 101-106 89-94 113-118
    46 107-112 95-100 119-124
     
    How to measure:

    Chest circumference: The horizontal circumference across the back and chest, measured at the fullest part of the chest.
    Waist: The horizontal measurement at the narrowest part of the waist.
    Hip circumference: The horizontal circumference across the buttocks and hips, measured at the widest part of the hips.
     
    Tip: The measuring tape should fit snugly when measuring, but not cut in!